I AM LOOKING AT A LOT OF PARTY OPTIONS FOR MY CHILD. WHY SHOULD I CHOOSE THE KUPP CENTRE?
We are the ultimate party centre! You should choose us because we are dedicated to providing the best birthday party experience for your child and lasting memories! When you come to the KUPP Centre, you are a valued customer.
DOES THE 8 KIDS INCLUDED IN THE BIRTHDAY PACKAGE INCLUDE THE BIRTHDAY CHILD?
Yes, anyone between the ages of 2 and 15 counts towards the 8. This includes the birthday party child.
If you would like to add more kids to your birthday party, the additional fee will be as follows:
Standard Party: $10.00
Deluxe Party: $14.00
Supreme Party: $20.00
Regardless of the amount of children attending the party, our rooms have a maximum capacity of 20 people. This being the case, any adult within the 20 person capacity is free of charge.
WHAT HAPPENS IF I HAVE MORE THAN 20 PEOPLE ATTENDING THE PARTY?
If you plan on having more than 20 people attending the party, we can provide you with a second party for a $75.00 fee.
If you require an additional party room, please notify us upon booking your birthday party.
HOW EARLY CAN I ARRIVE FOR MY PARTY?
You are welcome to show up 15 minutes prior to your scheduled reservation. We will be cleaning up from the previous party and setting up for your party 30 minutes prior to your arrival. If you arrive any earlier, your room may not be ready due to other parties occurring before yours.
CAN I BRING MY OWN DECORATIONS, PLATES, NAPKINS OR CUTLERY?
Yes, you are more than welcome to bring anything decorative that doesn't have to be put on walls. Please know that all of this is included in your party!
CAN WE BRING OUR OWN FOOD OR DRINKS?
If you have booked a birthday party with us, the only outside food we allow you to bring is a NUT FREE cake.
Other than that, we don’t allow any outside food or drinks. However, all party packages include a pitcher of water, just ask your host.
If you chose the deluxe or supreme packages your child will be provided with a bottle of water or a juice box, as well as a slice of pizza or a hotdog. We also have a water fountain available to all guests.
Additional food and drinks are available, click here for birthday party options.
IS THERE A PLACE TO PUT PRESENTS?
Yes, in the Party Rooms we have a counter for presents.
ARE AGES 2 & UNDER FREE WITH PARTIES?
Absolutely, children 2 and under are free. Please note that they still count as a body towards the room max capacity of 20.
DO YOU HAVE INVITATIONS?
Yes, party invitations can be picked up in store or printed at home by clicking here.
WHO NEEDS TO SIGN A WAIVER AND WHERE CAN I GET THE WAIVERS?
We recommend that waivers are signed in advance to speed up the check in process. Everyone entering the facility is required to sign a waiver. Waivers only need to be signed once per year.
*You must be a minimum of 18 years of age to sign a waiver.
Waivers can be signed online here or printed by clicking here.
WHAT IS A GOOD TIME TO CALL IN ADVANCE FOR A PARTY?
To ensure you get the time and date you prefer, we would recommend booking your party at least three weeks before your desired party date.
To book a birthday party please call (705) 586 0926 or click here.
DO I NEED A DEPOSIT TO BOOK A PARTY OR AN EVENT?
A deposit of $75 is required to confirm a booking and goes towards the total cost of your event. Please note that your deposit is non-refundable.
WHAT IS YOUR CANCELATION POLICY?
Deposits are non-refundable if you choose to cancel your party or if you don’t show up for your party. If you provide a minimum of 14 days notice, you may apply your deposit to any available date or time within one month. If the birthday child develops an illness such as the flu please contact us to discuss your rescheduling options.
MY CHILD IS GLUTEN / LACTOSE INTOLERANT - DO YOU MAKE AN EXCEPTION FOR FOOD IF WE BRING IN THEIR SPECIAL STUFF?
Yes, if your child has food sensitivities, please let us know upon booking your party so that we can make the appropriate accommodations and inform your Party Host.
DO YOU DO PARTIES ON WEEKDAYS?
Absolutely, we do parties 7 days a week! Weekdays are a great time to book parties because our facility is quieter and you receive a lower rate!
WHAT IF I JUST WANT TO WALK IN AND HAVE A PARTY?
We do not allow cake or presents in our general seating area. If you would like to bring in a bunch of kids to play and they plan on bringing gifts, we can hold them behind the front desk and return them to you upon departure. If you would like to eat cake or open presents in our facility, please reserve a room.
IF I AM ATTENDING A PARTY, CAN I STAY ONCE THE PARTY IS OVER?
If you would like to stay for additional play time once the party is over, please see receptionist to purchase a day pass and ensure there are no capacity restraints.
CAN I USE GIFTCARDS OR COUPONS TOWARDS A PARTY BOOKING?
You are welcome to use a giftcard towards the payment of your party. We do not allow the use of coupons or free passes towards the payment of your party or towards additional guests.
CAN I BRING A PIñATA?
No piñatas please.
IS LASERTAG INCLUDED IN THE PLAYGROUND PARTY?
Lasertag is a different playground.If you wish to add lasertag to your playground party you will receive a 20% discount on lasertag games.
DO YOU HAVE FREE WIFI?